Customer Service & Marketing Assistant - Entry Level (Fresh Graduates Welcome)

Kickstart your career in marketing and customer service with Kelly Oriental Skincare, a leading name in premium skincare solutions. This entry-level role is perfect for fresh graduates and career changers eager to gain hands-on experience in a dynamic, fast-paced environment. Based in the vibrant city of Canggu, you'll be at the heart of our operations, working closely with our team to deliver exceptional customer service and drive our marketing initiatives.

As a Customer Service & Marketing Assistant, you'll be responsible for managing our customer inquiries, ensuring a seamless shopping experience, and contributing to our marketing efforts. This role offers a unique opportunity to learn and grow in a supportive environment, with access to training and development programs designed to help you thrive in your career.

Join Kelly Oriental Skincare and be part of a team that values innovation, integrity, and excellence. We're looking for passionate individuals who are ready to make an impact and grow with us.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and complaints, ensuring high levels of satisfaction and retention.
• Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and promotional events.
• Update and maintain our e-commerce platform, ensuring accurate product information and a user-friendly experience.
• Support the sales team by providing market insights and customer feedback.
• Assist in the organization of in-store events and promotions to boost brand awareness and sales.
• Collaborate with the marketing team to create and distribute marketing materials, including brochures, flyers, and social media content.
• Conduct market research to identify trends and opportunities for growth.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Fresh graduate or career changer with a background in marketing, business, or a related field.
• Proficient in English, both written and spoken, with basic knowledge of Indonesian.
• Familiarity with social media platforms and marketing tools such as Facebook Ads, Instagram, and Google Analytics.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
• Attention to detail and the ability to work in a fast-paced, deadline-driven environment.
• Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Enthusiasm and passion for the skincare industry.
• Willingness to learn and adapt to new challenges and opportunities.

🛠️ Keahlian

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